Privacy Policy

Last updated: May 22, 2026

Maison Umai ("we", "us", or "our") operates the website maisonumai.com and associated services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Information We Collect

When you place an order or create an account, we collect information such as your name, email address, shipping address, billing address, phone number, and payment details. Payment card information is processed securely by our payment provider and is never stored on our servers.

We also automatically collect certain information when you visit our site, including your IP address, browser type, referring pages, and browsing behavior through cookies and similar technologies.

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your order status
• To send marketing emails and promotions (with your consent)
• To improve our website and customer experience
• To comply with legal obligations

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve relevant content. You may control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who assist us in operating our website and fulfilling orders - including Shopify (e-commerce platform), payment processors, and shipping carriers. These providers are contractually obligated to protect your information.

Social Media and Third-Party Integrations

Our site may include features connected to social media platforms including Instagram and Facebook. If you interact with these features, information may be shared with those platforms pursuant to their own privacy policies. For Meta/Facebook data practices, see Facebook's Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for seven years for tax and accounting purposes.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, please contact us at hello@maisonumai.com.

Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at:
Maison Umai
Email: hello@maisonumai.com
Website: maisonumai.com